Delivery & Shipping

Where Do We Deliver Plants?

We hand-deliver plants to the Five Boroughs (Manhattan, Brooklyn, Queens, the Bronx, Staten Island), and select cities in New Jersey (Jersey City, Union City, Edgewater, Weehawken, West New York, Guttenberg, Hoboken, Fort Lee).

Processing Times

Orders must be placed at least 2 days prior the desired delivery date.

Delivery Details

Tuesdays, Wednesdays, Thursdays, Fridays 7am-6pm;

Saturdays 7am-6pm;

You can choose the desired date and best three hours time slot within delivery hours at the checkout.

Recipients at the "No Doorman" locations will be contacted a day before to confirm the delivery time/date.

***To keep you and our delivery team safe - deliveries will be left at the lobby with the doorman, or by the apartment door, or at the delivery designated area in your building.

Delivery Fee

We charge a flat fee per order, based on your location:

Delivery Area Price Per Order
Long Island City $14.95
Manhattan, Queens, Brooklyn $19.95
Bronx & New Jersey (Jersey City, Union City, Edgewater, Weehawken, West New York, Guttenberg, Hoboken, Fort Lee) $39.95
Staten Island $44.95

Where We Ship Planters & Tools

My City Plants ships planters and all plant care essentials using UPS as its carrier to the continental United States.

Processing/Shipping Times

Orders processed and shipped within 2 business days.

Estimated transportation times: 3-5 business days.

Shipping Fees

Shipping rates are based on your location and calculated at the checkout.

Reviews

Let customers speak for us

467 reviews
93%
(436)
3%
(13)
2%
(11)
1%
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1%
(3)
Amazing

Easy to set up and use. Haven’t use the self watering system yet - haven’t been 4 months-but my plants are loving it so far!

Dear Dennis,
Thank you for the great review.
May your plants grow happy and healthy!
Green Cheers!
P.S. Here is our helpful video about how to water plants in Lechuza planters: https://bit.ly/3bWSmRs

S
Aglaonema Cutlass Balconera - White
Susan Ciccarone
Wow - beautiful plant!

As always, plant is gorgeous and in great condition. The attached instruction sheets are invaluable in caring for my plants. I have bought multiple plants over the last 10 years from My City Plants and have not been disappointed. I finally learned how to care for my plants properly and they are thriving in my apartment.

Dear Susan,
Thank you so much for being our loyal customer for all these years and for your support. We truly appreciate your business!
May your plants grow happy and healthy!

White Glove Green Thumb

Fun process, then an easy & professional delivery of an exquisite plant. Boom!

Woohoo! Happy Customer = priceless!
Thank you, Charles, for choosing My City Plants and for your feedback.
It means a lot!
May your plant grow happy and healthy.

Great selection, service and delivery!

I ordered 8 money trees (in clay pots w/ saucers) on the Sunday before a Wednesday evening work reception (last minute), and received great service, prompt responses to my questions, and timely delivery (to Tribeca) of high quality beautiful plants. They arrived securely packed with nice tissue paper and care instructions for each plant. It was a cryptocurrency event so money trees seemed fitting and the potted trees will live much longer than cut than flowers (and are also easy to care for). At the end of the night, the reception guests happily took them all home. Thank you, My City Plants, for making our first in-person event special!

Dear Anna,
Thank you for choosing My City Plants and for taking the time to provide your feedback.
We were very exited to be a part of your very important event and are very happy that you loved our plants and service. Best of luck to you!

Sansevieria Cubico White

This was a gift 🎁 for a friend. She is delighted with her Snake plant. 🪴She sent me a photo and you could actually hear the smile in her voice.i have been a My City Plant customer for a few years.When I gift 💝 one of my friends or a family member a beautiful, healthy plant from MCP, they are always so happy,ldelighted, and appreciative. Juliette many many thanks for making our lives a little greener!!! We appreciate what you do….Gloria

Dear Gloria,
Woohoo! We are happy that your friend loved this green gift.
Thank you SO MUCH for being our valued customer! We are grateful for the pleasure of serving you.