Delivery & Shipping

Where Do We Deliver Plants?

We hand-deliver plants to the Five Boroughs (Manhattan, Brooklyn, Queens, the Bronx, Staten Island), and select cities in New Jersey (Jersey City, Union City, Edgewater, Weehawken, West New York, Guttenberg, Hoboken, Fort Lee).

Processing Times

Orders must be placed at least 2 days prior the desired delivery date.

Delivery Details

Tuesdays, Thursdays 7am-6pm;

Saturdays 7am-3pm;

You can choose the desired date and best three hours time slot within delivery hours at the checkout.

Recipients at the "No Doorman" locations will be contacted a day before to confirm the delivery time/date.

***To keep you and our delivery team safe - deliveries will be left at the lobby with the doorman, or by the apartment door, or at the delivery designated area in your building.

Delivery Fee

We charge a flat fee per order, based on your location:

Delivery Area Price Per Order
Long Island City $14.95
Manhattan, Queens, Brooklyn $19.95
Bronx & New Jersey (Jersey City, Union City, Edgewater, Weehawken, West New York, Guttenberg, Hoboken, Fort Lee) $39.95
Staten Island $44.95

Where We Ship Planters & Tools

My City Plants ships planters and all plant care essentials using UPS as its carrier to the continental United States.

Processing/Shipping Times

Orders processed and shipped within 2 business days.

Estimated transportation times: 3-5 business days.

Shipping Fees

Shipping rates are based on your location and calculated at the checkout.


Let customers speak for us

452 reviews
The healthiest plants I ever seen

Absolutely the healthiest and cleanest plants I've ever bought I think you're awesome 🤩

Dear Karen,
Thank YOU for choosing My City Plants. It means so much to know that you are happy with your plants and our service. Happy customer = priceless!!!
Feel Free to reach out to us if you have any questions. We are always here to help!


My City Plants never fail on their quality.
I purchased it in the clay pot. It is beautiful!
I own 6 plants from My City Plants, & have never been disappointed.

Dear Miriam,
Thank you so much for the feedback and continued support.
We truly appreciate your business!
Reach out to us if you have any questions about your green family. We are always here to help!.

Indoor Potting Mix
Sarah Phillips

Always excellent

Dear Sarah,
Thank you for taking the time to give us the 5-star rating.
Feel free to reach out to us if you have any questions. We are always here to help!

Indoor Potting Mix
Tanja Rapaic

Indoor Potting Mix

Dear Tanja,
Thank you for choosing My City Plants and for the 5-star rating.
May your plants grow happy and healthy in this nutritious potting mix!

Not potted. Do it yourself. Not as pictured.

The plant is beautiful but it is separated. You have to pot it yourself. Buy separate stones which is out of stock. It is cheaper to just buy the plant somewhere and only buy the cube. Instead of paying $60 plus shipping $20. Very disappointed.

Dear Iryn,
Thank you for your feedback. I am sorry to see you are disappointed.
We have provided an image on the product page of how the plant is arranged in the Cube planter + made sure to write in the description that the plant is 'placed' into the planter.
Cube planters have wick (stick) self- watering system.
Plants can happily grow in these planters without being potted.
*** If you prefer to repot your plant, you don't need to purchase Pon substrate ('stones').
The plant can be potted in soil.
All you need is the Planting Plate to convert this Cube planter from drop-in to potted option.
Here is the video about how to pot plants in Cube planters using Planting Plate
Green regards!