HELP WITH PLANT CARE

Something is not right and your plant is showing the signs of stress? 🙁

You are not sure how to care for your green buddy? 🤔

Below you will find a quick answers to the most common questions about plant care, an issue the plant might have and how to address it. ⬇️

 

STILL NEED OUR HELP?

Book one-on-one video consultation to get professional advise and care tips.

Let us help your plants to thrive and stay healthy.

plant consultation

 


Plant Care Consultation (1-3 plants) 15 minutes - $19.95

✅ Video consultation (via Zoom);

✅ Assessing your plant’s health;

✅ Analyzing an issue;

✅ Treatment recommendations;

✅ Care routine adjustments;

✅ Repotting advise for soil, pot, etc.

 

Book Now

 


Plant Care Consultation (up to 10 plants) 30 minutes - $39.95

✅ Video consultation (via Zoom);

✅ Assessing your plant’s health;

✅ Analyzing an issue;

✅ Treatment recommendations;

✅ Care routine adjustments;

✅ Repotting advise for soil, pot, etc.

 

Book Now

 


Repotting Video Session 30 minutes - $39.95

✅ Video consultation (via Zoom);

✅ Step by step guidance to ensure proper potting;

What you need for this session:

  • Plant;
  • Pot (choose a pot with drainage; 3" - 5" bigger and deeper than the original container);
  • Potting Mix (best to use porous potting mix for extra drainage);
  • Watering can;
  • Scissors;
  • Paper towels;
  • Surface cover for protection (optional);
  • Gloves (optional).
Book Now

 

Reviews

Let customers speak for us

476 reviews
93%
(445)
3%
(13)
2%
(11)
1%
(4)
1%
(3)
A
Soil Moisture Meter
Anna Walters

Beautiful plant! Looks fantastic in my space.

Beautiful Plants

Plant arrived in beautiful, healthy condition. Thank you!

Happy

Ordered my snake plant in the Balconera planter in white. It arrived beautifully! I’ve ordered from my city plants in the past, in fact all the plants in my home are from city plants, and I’m not even a plant person, never had plants in my life, and I couldn’t be happier. I love their planters, so easy to care for, and so pleasing to the eyes. And their plants are of top quality. A big Thank you to the team at my city plants, for giving me a little green in my home. 🌹

A
Virtual Plant Care Help
Anna Leykekhman
Virtual Plant Care

Great experience: meeting started on time, Juliette answered all our questions very clearly. She was very polite and patient -repeated for us, to make sure we are on the same page. Juliette asked for pictures - initial and after we started to work with ponytail Palm, following recommendation after online consultation.
We will have follow up meeting.
I definitely recommend My City Plants service, including virtual consultation.
Thank you very much from us and our plants.

Dear Anna,
Thank you for taking the time to provide your feedback. It means a lot!
We have replied to your email/photos.
If you do not see our reply in your inbox, please check spam/junk folder.
Reply was sent from helpdesk@mycityplants.com
Hope your plant will recover and thrive!

A
Indoor Potting Mix
Annie Noles

I haven’t received my purchase as of today - 1-06-22. Annie Noles

Hello Annie,
Thank you again for your purchase.
Because of the holidays, there are some delays with the UPS shipping.
Please check the shipping status of your order using the tracking number we have emailed to you earlier.
We will resend the tracking number now as well.
*** If you do not see it in your inbox, check spam/junk folder.

If you have any issues, reach out to us via our CONTACT page.