Reviews from verified buyers

Based on 299 reviews
92%
(274)
4%
(12)
3%
(9)
1%
(3)
0%
(1)
The best plants!

We love our new plants, and the overall experience is always great.

Dear Scott, Thank you very much for your feedback and for choosing My City Plants. It means a lot to know that you love your plant and happy with our service. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder :) SUMMER TIPS: Do not place plants near AC unit, do not turn AC off during hot summer days, do not close blinds, filter direct and long sunlight exposure, rotate plants frequently to provide an even light exposure to all sides. Green Regards!
Perfect houseplant

Beautiful and sturdy! I only purchase houseplants from My City Plants. Guaranteed quality. Healthy plants in contemporary, sleek European pots. They fit in well in my contemporary condo decor.

Dear Paula, Thank you very much for your feedback and for choosing My City Plants. It means a lot to know that you love your plants and happy with our service. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder :) SUMMER TIPS: Do not place plants near AC unit, do not turn AC off during hot summer days, do not close blinds, filter direct and long sunlight exposure, rotate plants frequently to provide an even light exposure to all sides. Green Regards!
Couldn’t Be Happier

Easy Ordering, Good Follow Up, Quick Delivery, Good Price, Plant Looks Great!

Dear Kevin, It is great to learn that you are happy with your new plant and our service. Thank you very much for your feedback and for choosing My City Plants. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder :) SUMMER TIPS: Do not place plants near AC unit, do not turn AC off during hot summer days, do not close blinds, filter direct and long sunlight exposure, rotate plants frequently to provide an even light exposure to all sides. Green Regards!
This plant sparks so much joy!

This is my first ever plant and I couldn't be happier buying it. I wake up each morning with so much joy seeing it by the window! The delivery process was seamless, easy, and prompt. I also appreciate the frequent check-ins from the team. As a budding "plant daddy" (I've began buying more plants since this purchase), I am constantly reassured that I can care for plants with the support from MyCityPlants. The one-pager of tips was concise and helpful.

Woohoo! Happy 'plant daddy' - priceless! Dear Jeremy, It is great to learn that you are happy with your green family and pleased with our service. Thank you very much for your feedback and for choosing My City Plants. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) SUMMER TIPS: Do not place plants near AC unit, do not turn AC off during hot summer days, do not close blinds, filter direct and long sunlight exposure, rotate plants frequently to provide an even light exposure to all sides. Green Regards!
c
Aglaonema "Rouge" Classico Mini Trend White
c.k.
A touch of color

Who doesn’t smile when they wake up to a beautiful plant!

Dear Constance, It is great to learn that you are happy with your new plant and it brings you joy!. Thank you very much for your feedback and for choosing My City Plants. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) SUMMER TIPS: Do not place plants near AC unit, do not turn AC off during hot summer days, do not close blinds, filter direct and long sunlight exposure, rotate plants frequently to provide an even light exposure to all sides. Green Regards!
replacement plant is happy!

My City Plant was very helpful when I managed to kill one of my earlier purchases. They guided me through the process of replacing it and caring for the new one. I love it!

Dear Daniel, Thank you very much for taking your time to provide your feedback. It means a lot to know that your happy with your new green family member and pleased with our service. Enjoy your new plant and do not hesitate to contact us right away if you have any questions or concerns via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) SUMMER TIPS: Do not place plants near AC unit, do not turn AC off during hot summer days, do not close blinds, filter direct and long sunlight exposure, rotate plants frequently to provide an even light exposure to all sides. Green Regards!
Top-notch Mister/Sprayer

I am delighted with my purchase of the Crescent Energy Pressure Sprayer! It's an easy-to-use pump action sprayer that's perfect for producing either a fine mist, heavy spray, or steady stream in handling the water needs of house plants. I use it almost daily and I love it. No instructions are included, but the design is pretty self-explanatory. Just uncover and fill the container with the amount of water you need; re-cover and use the top knob to pump in the amount of pressure you want for misting, spraying, or a steady stream. Test and adjust the nozzle to fit your spray needs (requires a little fiddling) and spray.

Dear Roy, Thank you for taking your time to provide your feedback. This sprayer is our favorite thing when it comes to misting plants and have control over stream. We are sure your plants love it too!! Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) SUMMER TIPS: Do not place plants near AC unit, do not turn AC off during hot summer days, do not close blinds, filter direct and long sunlight exposure, rotate plants frequently to provide an even light exposure to all sides. Green Regards!
Love them!

Plants are so beautiful and well cared for. Customer service (with Sam) has been amazing! I'm keeping my fingers crossed that my plants will live :)

Dear Christine, It is great to learn that you are happy with your new green friends and our service. We will make sure to pass your review to Sam.:) Thank you very much for your feedback and for choosing My City Plants. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) SUMMER TIPS: Do not place plants near AC unit, do not turn AC off during hot summer days, do not close blinds, filter direct and long sunlight exposure, rotate plants frequently to provide an even light exposure to all sides. Green Regards!
Simply Awesome!

The My City Plants website offers a catalog of stunningly beautiful plants at premium prices. The prices kept me from making an immediate purchase, so I kept shopping around until I finally decided that MyCityPlants had the product I wanted. It was the sincerity and informativeness of the website that kept my attention. A few days ago, I received my beautifully packaged Bella Palm meticulously potted in a gorgeous Lechuza sub-irrigation planter. I also ordered a power mister/sprayer (Bella Palms like daily misting) and a soil moisture meter. My order was delivered to my door at the time I requested by a pleasant, courteous delivery person. The Bella Palm was carefully wrapped green wrapping tissue. Attached was a Bella Palm Care Tips instruction manual (includes references to online help videos). My ordered accessories were packaged in a nice green bag (the power mister/sprayer is perfect). When I unpacked my Bella Palm, it was a bit smaller than I had imagined--but robust and sparkling with new growth. I have placed it near a window, and it seems to be happy there!. Perky new fronds now appear ready to unfold. So, my purchase experience was awesome. Quality of product/service has relieved my price/budget worries. Undoubtedly, I'll return to My City Plants for a new plant one day in the future!

Dear Roy, Thank you so much for such a wonderful and detailed review. It is very important to us to know that you are happy with your purchase and our service. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) SUMMER TIPS: Do not place plants near AC unit, do not turn AC off during hot summer days, do not close blinds, filter direct and long sunlight exposure, rotate plants frequently to provide an even light exposure to all sides. Green Regards!
So Easy!

My city plants makes it so easy to put plants in your office space. All of the supplies and information is provided. You don't need a green thumb to maintain or select the right plants.

Dear Inanna, It is great to learn that you are happy with your new plant and our service. Thank you very much for your feedback and for choosing My City Plants. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) NOTE: Change of season = Change of watering frequency. Green Regards!
Excellent service, great product, and fast delivery

I'm pleased with my purchase. The self-watering planter the plant came in is a nice touch.

Dear Ivan, Thank you very much for your feedback and for choosing My City Plants. It means so much to know that you are happy with your new plant and our service. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) NOTE: Change of season = Change of watering frequency. Green Regards!
Beautiful Statenent Plant!

Prompt delivery and beautiful plant!! love it in my space and as always amazing customer service/response from the My City Plant team!!

Dear Jessica, It means so much to know that you are happy with your new plant and our service. Thank you very much for your feedback and for choosing My City Plants. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) NOTE: Change of season = Change of watering frequency. Green Regards!
Great service

Plant is exactly as expected, great service delivered under 24 hrs and at the beginning of the delivery window (normally people are late). Will order again

Dear Lindsey, Thank you very much for your feedback and for choosing My City Plants. It is great to know that you are happy with your new plant and service. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) Green Regards!

Cascading Pothos Windowsill White

Dear Anna, It is great to learn that you are happy with your new plant. Thank yo very much for your feedback and for choosing My City Plants. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) NOTE: Change of season = Change of watering frequency. Green Regards!

loved it. arrived in perfect condition

Dear Justin, Thank you for your feedback! It is great to learn that you are happy with your new plant. Thank yo very much for your feedback and for choosing My City Plants. Enjoy your Bird pf Paradise and contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) NOTE: Change of season = Change of watering frequency. Green Regards!
Excellent!

Incredibly beautiful plants. The premium price points are justifiable. I’m a new plant owner and I’m very impressed. I can’t stop looking at them. Took me a bit of time to understand the various watering parameters, but you’ll figure it out. If you’re looking for plants with luxury (if that makes any sense), I highly recommend this vendor.

Woohoo!!! Happy customer - priceless!!! Dear Julian, Thank you very much for your feedback. It is so important for us to know that you are happy with your new green family and our service. Enjoy and contact us right away if you have any questions or concerns via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) NOTE: Change of season=Change of watering frequency. Green Regards!

ZZ Plant Windowsill White

Dear Claire, Thank yo very much for the highest rating and for choosing My City Plants. Enjoy your plant and contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) NOTE: Change of season = Change of watering frequency. Green Regards!
Beautiful plant -- great instructions

We are so happy with our little plant coworker. Everything was done perfectly - from delivery to the explicit instructions of care. I would order from you again in a heartbeat. Thanks!

Dear Tim, It is great to learn that you are happy with your new green coworker and pleased with our service. Thank yo very much for providing your feedback and for choosing My City Plants. Enjoy and contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) NOTE: Change of season = Change of watering frequency Green Regards!
k
Peace Lily Classico White
k.b.

Peace Lily Classico White

Dear Kristina, Thank yo very much for the highest rating and for choosing My City Plants. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) NOTE: Change of season = Change of watering frequency Green Regards!
Great!

Left right next to my apartment door. Super convenient. And the play is great!

Dear Susan, It is great to learn that you are happy with your new plant and service. Thank yo very much for your feedback and for choosing My City Plants. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) NOTE: Change of season = Change of watering frequency Green Regards!
Brings life to the office!

Having these plants in our office really brightens the place up!

Dear Samer, So happy to see that our plants make your days in the office brighter, and that you enjoying having them around. Thank yo very much for your feedback and for choosing My City Plants. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! Note: If you do not see our reply to submitted form within 24 hours, check the spam/junk folder:) Care Tips: Keep your plants away from the heat source, cold drafts, and rotate them frequently to provide an even light exposure to all sides. Green Regards!
Nervous ordering from out of State but happy I did

Beautiful potted plant. I would say it arrived and looked as good as it did on line. I live in Virginia and ordered it as a housewarming gift for my son in jersey City. Everything about the transaction, delivery and plant was flawless. Thank you.

Dear Maria, It is great to learn that you are happy with our plants and service. Thank yo very much for your feedback and for choosing My City Plants. Please ask your son to contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! Note: If you do not see our reply to submitted form, within 24 hours, check the spam/junk folder:) Winter Care Tips: Keep your plants away from the heat source, cold drafts, and rotate them frequently to provide an even light exposure to all sides. Green Regards!
EXCELLENT

EXCELLENT CUSTOMER SERVICE, VERY HELPFUL

Dear Cristina,, Thank you for your feedback and the highest rating. It means a lot to know that you are pleased with our service. I hope your plant loves its new soil:) Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to submitted form, within 24 hours, check the spam/junk folder:) Winter Care Tips: Keep your plants away from the heat source, cold drafts, and rotate them frequently to provide an even light exposure to all sides. Green Regards!
Beautiful plant

Healthy and full plant. Makes a stunning windowsill plants. Love the instructions as well

Dear Susan, Thank you for taking your time to give us your feedback and the highest rating. It means a lot to know that you are happy with your new plant. Enjoy! Remember to mist Bella Palm leaves with water daily. This one LOVES humidity:) Please contact us right away if you have any questions at helpdesk@mycityplants.com. We are always here to help! Add this email address to your contacts to make sure our replies will reach your inbox and not a spam folder:) Note: Keep your plants away from the heat source, cold drafts, and rotate them frequently to provide an even light exposure to all sides. Green Regards!
All ok, a little problem but no important

One group of leaves in the top of one plant is broken, but I think that no is bad to the all plant.

Dear Pablo, Thank you for taking your time to give us your feedback. It is important to know that overall you are pleased with your purchase and our service. Some of the leaf damage comes from wrapping and transportation, and, unfortunately, is unavoidable. The good news is that with a proper care new leaves will come out, and you will be able to trim off or remove some leaves that a scarred. :) Please contact us right away if you have any questions at helpdesk@mycityplants.com. We are always here to help! Add this email address to your contacts to make sure our replies will reach your inbox and not a spam folder:) Note: Keep your plants away from the heat source, cold drafts, and rotate them frequently to provide an even light exposure to all sides. Green Regards!
Plant Light Chart
Light Intensity Description
Bright Light South or southwest-facing windows. Direct sunlight.
Medium Light East or West facing windows. Partial, filtered or indirect sunlight.
Low Light North-facing windows. No more then 20 feet from the window. Bright fluorescent light at least 8-10 hours a day.

Note: if you can’t read a book as it is too dark in a certain areas than it is too dark for any plant as well.

Window direction is not the only factor to understand your light situation. What is outside the window makes a big difference. Another building, large tree, etc. will block direct light and will effect lighting environment.

Want to learn more about light? Read our Light Guide.

Reviews

Let customers speak for us

299 reviews
92%
(274)
4%
(12)
3%
(9)
1%
(3)
0%
(1)
The best plants!

We love our new plants, and the overall experience is always great.

Dear Scott, Thank you very much for your feedback and for choosing My City Plants. It means a lot to know that you love your plant and happy with our service. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder :) SUMMER TIPS: Do not place plants near AC unit, do not turn AC off during hot summer days, do not close blinds, filter direct and long sunlight exposure, rotate plants frequently to provide an even light exposure to all sides. Green Regards!
Perfect houseplant

Beautiful and sturdy! I only purchase houseplants from My City Plants. Guaranteed quality. Healthy plants in contemporary, sleek European pots. They fit in well in my contemporary condo decor.

Dear Paula, Thank you very much for your feedback and for choosing My City Plants. It means a lot to know that you love your plants and happy with our service. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder :) SUMMER TIPS: Do not place plants near AC unit, do not turn AC off during hot summer days, do not close blinds, filter direct and long sunlight exposure, rotate plants frequently to provide an even light exposure to all sides. Green Regards!
Couldn’t Be Happier

Easy Ordering, Good Follow Up, Quick Delivery, Good Price, Plant Looks Great!

Dear Kevin, It is great to learn that you are happy with your new plant and our service. Thank you very much for your feedback and for choosing My City Plants. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder :) SUMMER TIPS: Do not place plants near AC unit, do not turn AC off during hot summer days, do not close blinds, filter direct and long sunlight exposure, rotate plants frequently to provide an even light exposure to all sides. Green Regards!
This plant sparks so much joy!

This is my first ever plant and I couldn't be happier buying it. I wake up each morning with so much joy seeing it by the window! The delivery process was seamless, easy, and prompt. I also appreciate the frequent check-ins from the team. As a budding "plant daddy" (I've began buying more plants since this purchase), I am constantly reassured that I can care for plants with the support from MyCityPlants. The one-pager of tips was concise and helpful.

Woohoo! Happy 'plant daddy' - priceless! Dear Jeremy, It is great to learn that you are happy with your green family and pleased with our service. Thank you very much for your feedback and for choosing My City Plants. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) SUMMER TIPS: Do not place plants near AC unit, do not turn AC off during hot summer days, do not close blinds, filter direct and long sunlight exposure, rotate plants frequently to provide an even light exposure to all sides. Green Regards!
c
Aglaonema "Rouge" Classico Mini Trend White
c.k.
A touch of color

Who doesn’t smile when they wake up to a beautiful plant!

Dear Constance, It is great to learn that you are happy with your new plant and it brings you joy!. Thank you very much for your feedback and for choosing My City Plants. Please contact us right away if you have any questions via https://mycityplants.com/pages/contact-us. We are always here to help! If you do not see our reply to a submitted form within 24 hours, check the spam/junk folder:) SUMMER TIPS: Do not place plants near AC unit, do not turn AC off during hot summer days, do not close blinds, filter direct and long sunlight exposure, rotate plants frequently to provide an even light exposure to all sides. Green Regards!