Thank you for your feedback. I see that you are having an issue with the meter.
Please understand there is a possibility that meter might be defective and, as promised by our company, we replace anything right away if it is broken, damaged or not functioning properly.
I will take a brand new meter out of its package, test it and deliver to you by the end of this week.
If you have any questions or other concerns, please contact us at firstname.lastname@example.org
. We are always here to help.