Virtual Plant Care Help

Quantity
premium quality plants potted in self-watering planters and hand-delivered to your doors

Book one-on-one Zoom video consultation to get professional advice and care tips.

Let us help your plants to thrive and stay healthy! ๐Ÿ˜€ ๐ŸŒฟ

โœ… Video consultation (via Zoom);

โœ… Assessing your plantโ€™s health;

โœ… Analyzing an issue;

โœ… Treatment recommendations;

โœ… Care routine adjustments;

โœ… Repotting advice for soil, pot, etc.


CANCELATION POLICY

We request 12-hour notice to cancel or re-schedule consultation.

  • If you cancel a consultation with 12-hour notice, a full refund will be issued.
  • If you cancel a consultation with less than 12-hour notice, a full refund will be issued minus the $10 late cancelation fee.

Please be aware that the consultation fee for the missed appointment is non-refundable.


Customer Reviews

Based on 5 reviews
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D
Dennis Robinson II
Just Amazing!!

Juliette is amazing! Very knowledgeable and I learn more about trouble shooting my plants in the Lechuza self watering planters than the Lechuza company rep.

Iโ€™m definitely looking forward to my plants recovery from the great information I learned from the Virtual Plant Care help. Thanks again Juliette!

Dear Dennis,
Thank you for taking your time to provide your feedback.
I am so happy I was able to help and answer questions you had.
May your plants grow happy and healthy!!!
Green Cheers,
Juliette

Y
Yadwa Yawand-Wossen
Plant consultation

Juliet was v helpful and gave me some good suggestions for 3 plants. I was wondering whether I needed to repot one plant but after inspecting the base and roots, Juliet advised it was not yet ready. I need to prune regularly in the spring/summer which I didnโ€™t know. Very helpful and appreciate it.

Dear Yadwa,
Thank you very much for taking the time to provide your feedback.
I am so happy I was able to help!
May your plant grow happy and healthy!
Green Cheers!

V
Val Med
Knowledgeable and helpful

My virtual appointment was great. I was able to receive the help I needed. All my questions were answered.

Dear Val,
Thank you for your review.
We are so happy we were able to help!
May your plants grow happy and healthy!

J
JoElla Malone
3/1/22 session

It was great. Clarified a lot of questions I had about Pon and happy to find out I can use it with soil to take the guesswork out. My orbifolia has perked up. Thank you so much.

Dear JoElla,
Thank you for taking the time to provide your feedback.
Great to know we were able to help and your plant is feeling better!
May your plants grow happy and healthy!

A
Anna Leykekhman
Virtual Plant Care

Great experience: meeting started on time, Juliette answered all our questions very clearly. She was very polite and patient -repeated for us, to make sure we are on the same page. Juliette asked for pictures - initial and after we started to work with ponytail Palm, following recommendation after online consultation.
We will have follow up meeting.
I definitely recommend My City Plants service, including virtual consultation.
Thank you very much from us and our plants.

Dear Anna,
Thank you for taking the time to provide your feedback. It means a lot!
We have replied to your email/photos.
If you do not see our reply in your inbox, please check spam/junk folder.
Reply was sent from helpdesk@mycityplants.com
Hope your plant will recover and thrive!